Job Description

Job Code:
19-093

Torrance, US-CA  90502

Employment Status:
FT 100 % for 40-hours per week (regular full-time benefits)

# of Openings:
1

Department:
Information Systems-1029

Minimum education requirements:
GED or high school diploma

Salary Range:
Based on Qualifications & Experience

Last Updated:
9/27/19 3:35 PM

Required Skills & Qualifications:

  • BS degree in Computer Science or a related field highly desired
  • Microsoft Certified Professional (MCP) Certificate, A+ certification or equivalent highly desired
  • Requires 3-6 years of experience in repairing and administering computer hardware and software.
  • Strong knowledge of computer hardware and peripherals, Windows operating systems, and Windows-based business applications.
  • Knowledge of concepts, practices, and procedures within the IT/IS field.
  • Knowledge of Macintosh hardware and software is a plus.
  • Knowledge of wired and wireless networking.
  • Knowledge of enterprise phone solutions.
  • Knowledge of Audio/Visual presentation systems.
  • Ability to prioritize, problem-solve, and make recommendations.
  • Must have excellent communications skills and be able to communicate with all levels of personnel and vendors.
  • Ability to maintain professionalism while working with customers, as part of a team, or alone.

Description of Duties:

  • Under general supervision, identify, document, diagnose, and resolve computer hardware and software problems.
  • Provide excellent Level-1 Customer Support on the phone, remotely, and in person.
  • Manage enterprise applications, user accounts, and access rights.
  • Perform technical and administrative tasks in the planning, design, installation, configuration, and deployment of new and existing computer hardware and software.
  • Evaluate, analyze, install, configure, and manage computer applications.
  • Install and maintain desktop and laptop hardware and software, including preventive maintenance, troubleshooting, and repair.
  • Responsibilities may include user training, security, backup, and data recovery.
  • Perform a variety of tasks.

Application Instructions

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